(1) For defected items, We will do our best to service you!
(2) please contact us with the item number, ID and defect description within 7 days after the date of package arriving.
(3) We will provide positive feedback for the buyer as soon as the buyer pays for the item.
(4) Feedback is our reputation on. We commit ourselves to excellent satisfying service and continue to have an extremely positive feedback rating.
(5) If for any reason you are not satisfied please contact us directly prior to leaving feedback in an effort to work out any discrepancies you may have.
(1) -Please ensure that the shipping address you provide at checkout and is accurate.
-Combine Shipping discount offered. Please feel free to contact us for combine shipping discount.
(2) Please include the following Information with your payment.
-Your Full Name.
-Your Full and Accurate Address
-Phone Number (Post office requires customer’s phone number for International delivery).
(3) Tax and Duty Fees.
-Your country may charge additional taxes or duties on your item when it enters your country.
Return & Warranty
(1) If you want to return items, do not send back by yourself without contact us. Or we won’t solve the issue and buyer should take responsibility for the consequences.
(2) Please contact us within 7 days if you want to return your item because of changing mind. Partial refund will be given. Buyer pays the return postage. 15% of total amount will be deducted when refund which is for packing and shipping fee.
(3) If item gets defective within guarantee period. Buyer can send the item back for repairing. Buyer pays for all shipping fee. Repairing will normally takes 1-2 months.
(4) All refund and replacement will be processed within two-three business days after we get the return package.
(1) Every dissatisfaction will be taken good care of by us, please don’t leave any negative feedback before you contact us. We will resolve every issue for you and make every effort to match five stars.
(2) Your satisfaction is our priority, if you are satisfied with us, please leave us five stars and positive feedback.
(1) Here you will get FIVE STAR customer service; Here you will get items of high quality at low price.
(2) If you have any question about our items either before or after sale, please contact us.
(3) Work time: Monday to Saturday.
Wholesale and drop shipping are both welcomed?
For wholesale,we will offer discount.
For drop shipping,we could send the goods to your customers directly and won’t leave information about us if you’d like to.
How can I track my parcel?
You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)
What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.